Shipping policy
**Shipping Policy – SAFWA **
At SAFWA , we aim to provide a smooth and reliable delivery experience for our customers.
**1. Order Processing Time**
* All orders are processed within **0–1 days
* Orders placed on Sunday will be processed on the next day
**2. Delivery Time**
* Estimated delivery time is **1-2 or Max 3 days** depending on your location
**3. Shipping Charges**
* Shipping charges (if any) will be clearly displayed at checkout
* In some cases, we may offer **free shipping promotions**
**4. Order Tracking**
* Once your order is shipped, you will receive a **tracking number** via SMS or email
* You can use this tracking number to monitor your delivery status
**5. Delivery Issues**
* Please ensure your address and contact details are correct when placing an order
* The Safwa is not responsible for delays caused by incorrect shipping information
**6. Failed Delivery Attempts**
* If delivery fails due to unavailability or incorect details, re-delivery may take additional time
* Additional charges may apply in such cases
**7. Important Notice (Exchange Policy Reminder)**
* All products at The Safwa are **only eligible for exchange** in case of damage, defect, or wrong item
* **No refunds will be provided under any condition**
We appreciate your trust in Safwa and are committed to delivering your orders safely and on time.
** SAFWA – The quality you deserve**